Replies Management

Manage replies to your SMS campaigns

Reply via long number

SMS Partner allows you to rent a long number (e.g. 06 XX XX XX XX). To learn more about setting up a dedicated long number, contact us.

Example of reply via simple SMS (max 160 characters)

Array
(
    'msisdn' => '33xxxxxxxxx', // number of the person sending the SMS
    'to' => '33xxxxxxxxx',
    'messageId' => '02000000XXXXXXXXX',
    'text' => 'Test',
    'type' => 'text',
    'keyword' => 'Test',
    'message-timestamp' => '2016-03-10 09:51:46'
)

Example of reply via long SMS (+160 characters)

Array
(
    'msisdn' => '33xxxxxxxxx', // number of the person sending the SMS
    'to' => '33xxxxxxxxx',
    'messageId' => '02000000YYYYYYYY',
    'concat' => 'true',
    'concat-ref' => '171',
    'concat-total' => '2',
    'concat-part' => '1',
    'text' => '   Long message....',
    'type' => 'text',
    'keyword' => 'MESSAGELONG',
    'message-timestamp' => '2016-03-09 16:00:30'
)

Array
(
    'msisdn' => '33xxxxxxxxx', // number of the person sending the SMS
    'to' => '33xxxxxxxxx',
    'messageId' => '02000000XXXXXXXX',
    'concat' => 'true',
    'concat-ref' => '171',
    'concat-total' => '2',
    'concat-part' => '2',
    'text' => '....very long',
    'type' => 'text',
    'keyword' => 'VERYLONG',
    'message-timestamp' => '2016-03-09 16:00:31'
)

Reply via short number

After sending a campaign from our short number, SMS Partner allows you to receive replies. To learn more, contact us.

Note

To receive replies, you must configure your reply reception URL in your SMS API dashboard

Example of reply from our short number

Array (
  'type' => 'response',
  'phone_number' => '+336XXXXXXX1',
  'text' => 'My reply',
  'message_id' => '123'
)